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As far as the actual product itself doing what it`s supposed to do... The packaging of the product is what disappointed me. I bought this product about a month ago. I only used it about four or five times. :( Like I said the product itself works wonderfully, BUT...I got it out to use it. I put a little on, and when I closed it there was no clicking sound to show it closed right. I lifted the lid, and it came right open as I suspected. While open, because it had to be, I turned it on it`s side to see if the little plastic part that clicks it shut was broken off, and the entire circle of powder fell right out onto the floor and broke into tiny little pieces. Not only would the compact not close for some reason, but now all my powder is gone after only a couple of uses. :( Like I said...more sad than disappointed.