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I just got my May 2012 MyGlam bag & the theme this month was love is in the air.
It came in the normal hot pink/fuchsia shiny bubble mailer which I just love seeing in my mailbox. The bag is so adorable it is a aqua type blue with pink lipstick kisses all over the bag...I love it. I know people complain about it being cheap and I`m sure it is cheap for myglam to make/buy but it is still sturdy and I don`t worry that it will fall apart on me. My bags (and I only have last months & this months) seem well made to me. This month the bag has a slight moth ball smell but I am sure that has to do with where they were stored and with time to air out I am sure there will be no more smell.
It also came with the normal card that tells you what is in your bag and a little bit about the product.
Sadly my bag wasn`t complete. I didn`t get the lipstick, love sweet love perfume sample & instead of a concealer brush & a defining eyeliner brush I got 2 concealer brushes. I got the Miss Beauty Nail Bling which I think are cute but I wouldn`t wear them all at once just as an accent which I think is better anyway because they will last longer.
I feel like I am going to be a pain in the butt to myglam because I am going to email them and let them know that my bag was incomplete. Only reason I feel like a pain is because I had to email them last month because my myglam bag never reached me even though the shipping confirmation they always provide said it was delivered & it wasn`t. Which wasn`t their fault at all that was a shipping error.
The customer service with myglam is AMAZING though. So nice & reply quickly and fix the problem. It is one of the best customer service departments I have ever dealt with so I know they will again fix the issue I just don`t want to be a pain but on the other hand this is a service I am paying for & I do want to get what I am paying for.
I will be sure to do an update post when I know what myglam will do to resolve this. I just want to be clear I am not mad at myglam I understand how warehouse mistakes happen but like I said I do want what I paid for if it was a free service I wouldn`t even mention missing products.
Note: I purchased myglam with my own money I am not being paid & I didn`t receive anything for free. All pictures were taken by me.