Luuux shop glitch : Email from Luuux !

4 years ago

Hello luuuxers so i haven`t made a post for so long (since the shop glitch) and i missed luuux so much that i wanted to start posting and i figured out that the glitch wasn`t over so i sended an email to the luuux shop and this was what they replied:

Thank you for your email.
For the last 4 months we have had technical difficulties with the Shop and have not been able to bring the Shop back on-line due to Software bugs which keep refreshing the Checkout Page when you try and review your order.
We have a new Shop solution ready to re-open the Checkout and are currently awaiting for approval from our Management to re-open the Shop.
I really cannot stress strongly enough that this is not done on purpose. With the Shop being down for so long we loose traffic, we loose members and it affects our credibility with the community.
For the team here we are also very unhappy about it after all the hard work and dedication we have put into the site in the last few years to try and build a lasting community, it has been an equally frustrating period for us.
We have been promised a decision within the next few weeks as to when we can go live with the new Shop software and re-open the shop.
Again, our apologies for the Checkout issue, and rest assured we all need this to be up and running as soon as possible to try and regain our credibility with the Community.
Kindest Regards,
LUUUX Support Team
add - - earn - - spend

So let`s se if they fix this son so i can be active here again and the other good bloggers too.

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