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i love this straightener i have a different one form the picture it was a limited edition. Ive had mine for 3 years it still works i paid $71.00 for mine i put insurance on it though but my sister has the one in the photo shes had hers for about t5 years but hers squeaks when she close it. i have to say i like this one more than the chi. the chi made my hair very puffy and frizzy so i bought this one and i am very happy with it. do you have gvp or chi?